VidPenguin2VidPenguin2 support
Stuck on something? Here is the fastest way to get help.
Email the team
Send your question to team@vidpenguin.com. Tell us the email you signed up with and, if it is about a video, paste its YouTube link. That saves a round trip.
Log in to your account
The VidPenguin2 app lives at members.vidpenguin2.com. The step-by-step training for every feature is inside the app.
Bought on AppSumo? Redeem your code there first, then log in with the same email.
Billing and refunds
Cancel in the first 14 days and you get a full refund. After that you can cancel any time. You will not be billed again, and you keep access until your paid period ends. Email us to cancel or to ask for a refund.
Ask other users
Join the live strategy call every other Friday at GeekOutFridays.com, or post in the private Facebook group you get with your account.